How long can we hire the items for?

Our standard hire period is 3 days (for example, for an event on a Saturday, we make the items available from Friday to Sunday). However, dependent on item availability, this can be negotiated, and we will always try our best to accommodate your timing & date requirements.

 

Can we come and view the hire stock?

All of our items are available to view on the hire page of our website. As a small business ran from our home, viewing options are limited but we do run a few weekends throughout the year when you are able to come and view our stock. Please keep an eye on our Instagram page for more details about this. The next viewing weekend will be Autumn 2026 (date TBC).

​

Is your stock in pristine condition?

Nope. Definitely not. The majority of our prop & decor collection is authentically antique and vintage. That means scuffs, discolouration, nicks and all sorts of other imperfections that make our wares all the more charming. We only ever source items we would be happy to use ourselves and regularly check them over to make sure they are good to go. 

​

Can we make amendments to our hire booking?

We totally understand your requirements change, so providing we have availability, we are very happy for you to amend your booking - we just ask that you have a final idea around 1 month before collection, so we can issue the final invoice to be paid 2 weeks before collection (after this, no further changes can be made).

​​

How do we go about booking?

We will first send you a quotation detailing the hire costs for each item. To secure a booking, we require a 50% non-refundable fee which will be deducted from the final invoice. No items will be held for any dates until this fee has been paid. The remaining funds are due no later than 2 weeks prior to the collection date and should be paid via bank transfer. It is at this point we are unable to make any further changes to your hire order. Items will not be released without full payment.

​

We also take a damage & loss deposit for each booking. Please see our Terms & Conditions for more details on this. This deposit will be returned to the hirer within 7 working days of the items being returned in a good, undamaged condition. In the event that significant damage has occurred and the deposit is insufficient to repair/replace the affected items, an additional charge will be made.

 

Do you deliver items?

Unfortunately not. All hire items need to be collected from/returned to us at our base in Leicestershire (LE9). We try to be as flexible as possible in regards to collection & delivery timings, so if you need to collect/return in the evening or on a weekend, that's usually no problem at all. 

​

Do you have a minimum spend?

No minimum spend - you can hire as much or as little as you'd like!

​

When should we get in touch?

​​We are currently taking bookings for 2026/2027. We will open our 2028 diary in Winter 2026 (keep an eye on our Instagram for more info). Whilst the sooner you book the better to guarantee your date, we will always try and accommodate if possible.​​

​

​

​

Hire Details

• Garden Games should only be used outdoors in dry conditions. They must be placed indoors overnight. Unfortunately, no refunds can be given due to weather conditions that result in the games not being able to be used.

• We are happy for any of our props can be used outdoors in dry conditions. They must be placed indoors overnight. Damage to any of our collection due to it being left outdoors overnight will result in the deposit being withheld and potentially additional charges being incurred.

• Whilst we understand some candle wax may fall, a cost will be incurred should we need to remove excessive amounts of candle wax from candlesticks, lanterns or table runners (we would recommend using non-drip, 8 hour burn candles).

• Our bunting should not be pinned during use - please tie only.

• We are happy for you to use either stick chalk or chalk pens on any of our blackboard signage. The boards do not need to be cleaned before return/collection.

• All food & drink debris must be removed from any glassware before re-packaging for collection.

• We expect all items to be returned in their original packaging - a charge will made should any packaging not return.

• The items are the responsibility of the hirer until they are returned. We accept no responsibility for any damage or injury caused to any venue, property or person(s) during the hire period.