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©2018 by two.eight.one

Wedding Hire

Prop Hire

Event Hire

Garden Games Hire

Décor Hire

Issue date: 2nd December 2018

Issue number: 1

 

What is a privacy policy?          

This privacy policy is a statement that discloses some or all of the ways our website collects, uses, discloses, and manages the data of its visitors and customers.

 

We receive, collect and store any information you enter on our website or provide us in any other way.

 

There are two types of this information: a) personally identifiable and b) non personally identifiable information.

 

How we deal with these two types of information is detailed in the sections below.

Non-personally identifiable information/cookies

This site uses cookies, which are tiny text files placed on to your hard drive to help provide a better user experience by retaining your preferences and used to provide anonymous data to third party analysis sites such as Google Analytics (see the third party section for more information on Google Analytics).

 

You are able to easily control cookies on your browser for this website and others. For details on how to do this, please consult www.allaboutcookies.org. Cookies can also be deleted from your hard drive, for more information, please see https://www.aboutcookies.org/how-to-delete-cookies/

The data gathered via cookies is considered non-personally identifiable. 

 

Personally identifiable information

When you buy something from us, we take the necessary information from you to be able to fulfil your order. That includes Email Address, First Name, Last Name, Shipping Address, Phone Number and Billing Address. You may also enter your card details on the website, but this is dealt with by a third party payment company (see the third party section below) and we do not see or store any more than the last 4 digits of your card.

This information will all be entered through the secure checkout pages of our website, which is operated through the Wix.com platform. All information will be stored on Wix.com’s data storage, databases and available for us to view through a secure admin portal.

The information will only be used for fulfilling your order and for accounting purposes.

We do not share your information with any other organisation, body or person. We will only ever share your information with law enforcement agencies when compelled to do so by law.

For hire bookings we take the necessary information from you to be able to complete your booking. That includes Email Address, First Name, Last Name, Delivery Address, Phone Number, Correspondence Address, Sort Code and Account Number (for return of damage & loss deposit).

This information will be taken through a mixture of the online contact form, email and phone correspondence. Non-financial information will then be stored on our secure company server. Sort code and account numbers will be destroyed immediately after the deposit has been returned.

We do not share your information with any other organisation, body or person. We will only ever share your information with law enforcement agencies when compelled to do so by law.

Third parties

  1. Square – Square is our chosen partner for taking card payments. More information on Square’s terms and policies can be found here https://squareup.com/gb/legal.  

  2. Google Analytics – used to better understand how we can serve our customers and how we can raise our profile. The Google Privacy Policy can be found here https://policies.google.com/privacy and you can find out about opting out of Google Analytics here https://tools.google.com/dlpage/gaoptout.

 

How can you withdraw consent?

If you don’t want us to process your information anymore, please contact us with your request.

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will update the issue number and date on this document, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and contact information

If you have any questions or would like to get in touch about this policy, please get in touch here.